After Sales & Waterbed Warranties
Nearly all our waterbeds supplied come with a five year manufacturers warranty against premature failure or manufacturing faults to the 'seams, corners and filler necks'. Providing we have a full service history while the bed is in warranty, we will endeavour to carry out any repairs within 48 hours (where possible) should the need ever arise. A service charge will ONLY be made to cover the cost of mileage and fuel costs.
Where NO service history is available, a full service charge will apply covering the cost of labour/time.
Service reminders are sent annually in the month your waterbed was installed. If no response is made, the reminders will stop after two years.