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Our Reviews

BBExcellent service highly recommend :
I have received an excellent service from Michael.
His knowledge and the time he spent ensuring I had the right waterbed was fantastic. Quality of the waterbed is superb and I am so happy with my purchase. Highly recommend.

A.G.Hi Michael, you have offered great service every step of the way. I wouldn't hesitate to recommend you to anyone. Thank you.

K.H.Just wanted to let you know your advice was great and worked a treat, we managed to drain the bed in 1hr and it vacuum sealed It perfect. It’s relocated with my son who’s currently one happy bunny!! I can’t thank you enough for taking the time to reply, post out the adapter so fast and give us all the info. You were the only person who would tell me anything of any help.

C.M.Have slept on my new ‘bed’ now for a couple of weeks and am absolutely delighted with it. Thank you so much for your excellent service.

D.G.Fantastic service from start to finish.
I used Ely Waterbeds originally a couple of years ago for a service on my waterbed that I have had for over 20 years and found Michael to be extremely helpful and informative. Last week I had a small leak and decided to replace the mattress as I felt it was well overdue. I called Michael on Wednesday and by Tuesday this week I had a replacement liner, mattress and heater fitted. I now have a brand new bed in tip-top shape for less than the price of a decent mattress! Michael goes above and beyond with the service that he offers, really friendly and nothing is too much trouble for him. I would definitely recommend Ely Waterbeds.

R.G.For really sound advise on waterbeds this is the place to go. We had great help deciding what bed to choose and without being pushy. Michael knows so much and was able to advise to our needs.

M.G.We visited Isle of Ely Waterbeds at the start of March to see what stability mattress we wanted. We tried them and spoke to Michael who was very Knowledgeable and helpful,he did not give us the hard sell and actually saved us money by his advice which was spot on, so a big thank you and if you need any waterbed products or advice I would look no further.
Highly recommended.

M.W.If you want a water bed. This is the place to go. Michael really knows his stuff.

J.F.I have dealt with this company 3 times now for various bits for my bed and today he sorted me out of a bad situation again. I drained my bed incorrectly and moves the fibres within, instead of insisting I purchased a new mattress, he was more than happy to solve my situation for a lot less cost! I would definitely recommend a purchase from this company and I shall continue to to do business with ISLE OF ELY WATERBEDS

P.SQuite possibly the nicest and most helpful guy I have ever dealt with.
Very knowledgeable and from what I could see great prices.

European Waterbed Association

Your right to cancel
All orders may be cancelled within 7 working days from date of order. A handling charge of 25% of the invoice total may apply if your order is already in production, your deposit is not refundable.

Distant Selling
All our product range are made to order and "to your personal requirements or specification" (unless clearly stated as a "stock" item) and therefore the "right to cancel or cooling off" period will NOT apply. Please ask for details or refer to www.tradingstandards.gov.org

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